Leads
Sales & money

Leads

Leads are prospective clients you haven't billed yet. Track them through your pipeline, send estimations, and convert the ones that close into real clients without retyping details.

A lead carries the same contact info as a client plus a status (New → Contacted → Estimating → Won / Lost) and any number of estimation drafts.

Step-by-step

  1. 1
    Open the Leads page

    From the sidebar, click Leads. The Kanban-style board groups leads by status; switch to list view for filters and bulk actions.

  2. 2
    Add a lead

    Click Add Lead. Enter the company, primary contact, source (where they came from), and any tags. Save — the lead drops into the New column.

  3. 3
    Move it through the pipeline

    Drag the lead card across columns as the relationship progresses. Each status change is recorded with a timestamp so you can review pipeline velocity later.

  4. 4
    Send an estimation

    On the lead detail, click New Estimation. Add line items, taxes, and validity period — then download as PDF or email directly to the contact.

  5. 5
    Convert to a client

    When the deal closes, click Convert on the lead. All contact info, tags, and the estimation transfer to a new client; the lead is marked Won and archived.

  6. 6
    Mark a lead as Lost

    Click the Lost button and pick a reason. Lost leads stay searchable so you can re-engage later — they're just hidden from the default board.

Tips

  • Use the Source field consistently (Referral, Cold outreach, Website, etc.) to see which channels actually convert.
  • Estimations are draft-only until the lead is converted — they don't show up in revenue reports.
  • Add a Next-action date in the notes so the team knows who's chasing whom.

Admin configuration

  • Access groups → `leadView`, `leadAdd`, `leadEdit`, plus `leadContactView`/`leadContactAdd`/`leadContactEdit` for contact-level control.
  • Settings → Estimation templates to set default tax rates, terms, and signature blocks for new estimations.

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