Team & HR
Chat
Chat is the in-app messaging layer — DMs, group threads, and AI-enabled groups where a configurable persona joins the conversation as a senior teammate.
Messages support file attachments; in AI groups, dropped files are extracted client-side and inlined so the AI can read them too.
Step-by-step
- 1Start a chat
Click the chat icon in the top bar. Use New chat to DM a single teammate or New group for multiple.
- 2Drop files into the conversation
Drag a PDF, document, or image into the message box. Non-AI groups upload to S3; AI groups extract text inline (up to 60k characters per file) so the AI can answer questions about it.
- 3Create an AI group
When creating a group, toggle 'AI assistant' and pick a role (Senior accountant, Marketing director, etc.). The AI replies in-thread as that persona using the company's stored AI prompt.
Tips
Mentioning a teammate with @ sends them an in-app notification — works in any chat. AI replies use your company's OpenAI or Gemini key (configure in Settings → Integrations). Old messages are searchable from the chat search; archived chats are hidden from the list but kept on disk.
Admin configuration
AI chat groups require an AI key configured in Settings → Integrations → AI keys. Notification preferences (Settings → Notifications) control whether mentions push to FCM in addition to in-app.