Chat
Team & HR

Chat

Chat is the in-app messaging layer — DMs, group threads, and AI-enabled groups where a configurable persona joins the conversation as a senior teammate.

Messages support file attachments; in AI groups, dropped files are extracted client-side and inlined so the AI can read them too.

Step-by-step

  1. 1
    Start a chat

    Click the chat icon in the top bar. Use New chat to DM a single teammate or New group for multiple.

  2. 2
    Drop files into the conversation

    Drag a PDF, document, or image into the message box. Non-AI groups upload to S3; AI groups extract text inline (up to 60k characters per file) so the AI can answer questions about it.

  3. 3
    Create an AI group

    When creating a group, toggle 'AI assistant' and pick a role (Senior accountant, Marketing director, etc.). The AI replies in-thread as that persona using the company's stored AI prompt.

Tips

  • Mentioning a teammate with @ sends them an in-app notification — works in any chat.
  • AI replies use your company's OpenAI or Gemini key (configure in Settings → Integrations).
  • Old messages are searchable from the chat search; archived chats are hidden from the list but kept on disk.

Admin configuration

  • AI chat groups require an AI key configured in Settings → Integrations → AI keys.
  • Notification preferences (Settings → Notifications) control whether mentions push to FCM in addition to in-app.

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